Appointify

AppointifyThe AI assistant and practice management software that runs your practice.

First 50 appointments free. No card needed.

The only employee you need. It works 24/7.

  • Receptionist

    Answers patients on WhatsApp and books, moves and cancels visits, day and night.

  • Administrator

    Registers patients, files lab results and has your to-do list ready before you arrive.

  • Billing manager

    Sends invoices and card payment links, matches payments and lines up reminders for what is unpaid.

21:48
Dr Madri's Practiceonline
Today
Hi, is there parking at the practice?21:46
Yes, free parking behind the building. Enter from Jacobs Street.21:46
Learnt from last week's chats
Thanks! Can Dr Madri see my son tomorrow? He has a fever.21:47
Sorry he's unwell. Dr Madri has 08:15 or 10:40 tomorrow.21:47
08:15 please 🙏21:48
Booked for Thursday at 08:15 ✅ Please add his details before you come.21:48
Complete intake form
Done, thank you so much!21:49
Message

Patients love WhatsApp. It takes the admin.

Without it, WhatsApp is an admin nightmare. It answers day and night, and every chat makes it better at your practice.

Learn from your chatsLast night · 186 messages read

Suggested updates

Follow-up visits are R550.

Follow-up visits within 6 weeks are R450.

Saturdays 08:00 to 12:00, Dr Madri only.

Make liveEditDiscard
  • Brief it in plain words

  • It learns every night

  • Your words stay yours

Telehealth, as easy as a WhatsApp.

Patients love WhatsApp, video consults and instant replies. Appointify gives your practice all three.

  • Booked on WhatsApp, joined in the browser
  • Script, sick note and invoice sent straight after
  • Consent saved on the patient's file
  • Priority patients reach their doctor after hours
Betterevery day1234

A flywheel that gets better every day.

Every chat teaches it. Every night it improves.

  1. 1Patients message youOn WhatsApp, day and night.
  2. 2Your assistant answers86% of patient WhatsApps, without your team.
  3. 3Your team handles the restAnything else is handed over.
  4. 4It learns overnightIt knows more tomorrow.

Not a demo. Real practices.

Practices running on Appointify, April to October 2026.

of patient WhatsApps answered by the assistant
86%
typical assistant reply time
20sec
after-hours messages answered by the assistant
8in 10
“My patients book, get their scripts and pay on WhatsApp, and my notes are written before they leave. I spend my day with patients, not on admin.”
Dr Madri VersterDr Madri VersterGeneral Practitioner, Elarduspark, Pretoria

Win patients. Serve them. Keep them.

Every platform books and bills. This one does the work.

  1. Win

    Without Appointify: A new patient messages at 9pm and hears back tomorrow.

    On Appointify: Answered and booked in seconds, day and night.

  2. Serve

    Without Appointify: The front desk types every reply between phone calls.

    On Appointify: Instant answers, video consults, and scripts and payment links on WhatsApp.

  3. Keep

    Without Appointify: Follow-ups depend on someone remembering.

    On Appointify: Follow-ups due are on your morning list, and the assistant knows your practice better every day.

The same assistant, inside your practice.

Ask in plain words. It does the work.

Today

Book Sarah with Dr Madri on Wednesday at 09:30.

Thinking…

Ask Appointify

Dr Madri's Practice

online

Hi, can I see Dr Madri this week?08:58

INV-1042

Sarah Naidoo

R 650.00

Draft

drmadri

Instagram post

Planning

It does the work. You stay in charge.

You decide what it may do on its own and how it sounds.

  • Doctors sign every script, sick note and letter
  • Anything clinical is handed to the doctor, and the patient is told
  • Emergencies get urgent care guidance, not a booking
  • Patients only hear about their own family
How your assistant worksOn
Appointments
Book, move and cancel
New numbers
Register and book
Doctor needed
WhatsApp the doctor after 10 minutes
Tone
Warm
Language
The patient's language

Your instructions

Pap smears are 30 minutes and only with Dr Madri. Babies under 6 months come before 10:00. Never book Friday afternoons.

Version 7 · every version can be restored

Frontier health intelligence, always at your side.

One assistant on WhatsApp, in the consult room and across your billing.

WhatsAppVoiceConsult roomPatient fileEmail

Today, 17:30 · an example day

Work done for you

Jobs done
27
Time saved*
1h 48m
Left for you
3

Done automatically

  • 9 appointments booked
  • 4 visits moved or cancelled
  • 6 patient files updated
  • 5 card payments matched
  • 3 documents sent

Ready for your approval

  • 2 results to sign
  • Payment reminders for 6 invoices

Needs you

  • Question about side effects

*Illustrative figures for an example practice, at about four minutes per job.

Built on frontier models from OpenAI, Anthropic, Google and xAI. Doctors finalise every script.

Your day starts in your inbox.

At 4am Appointify writes the day's to-do list. Every doctor gets the top three by email.

Appointify04:03Today at Dr Madri Aesthetics: 9 patients booked, 6 things to look at

Wednesday 28 October · Dr Madri Aesthetics

Good morning, Dr Madri.

Open today's overview
  • Sign off Thandi Mokoena's blood results

    Open →

  • Reply to 2 patients waiting on a message

    Open →

  • Call Pieter van Wyk about his 2-week review

    Open →

3 more on the Overview page →

Walk in already knowing.

Every file opens with what changed since the last visit.

  • Abnormal results on top
  • Ask the record anything
  • A safety net for what is still open

Since the last visit on 2 Sep

Sarah Naidoo · opened before the consult

Results
HbA1c 7.8 % H
Measurements
BP 148/94, was 136/88
  • Overdue since 1 Sep: diabetic eye screen
  • Repeat script for metformin runs out about 31 Oct
When was her last eye screen?

No eye screen is recorded. A recall for it has been due since 1 Sep 2026.

From: Recall: diabetic eye screen

Look at your patient, not your keyboard.

Press record. The AI scribe writes the note and drafts the script, sick note or referral.

Consultation capture

06:42

Listening to the consultation

Recorded with the patient's consent.

Sound detected

Stop & prepare note Pause

Live transcript

Live captions

How long has your throat been sore?

Since Sunday. I had a fever last night, about 38.5.

Your tonsils are swollen and the glands are tender.

I'll give you penicillin for ten days, and a sick note for two.

Consult note

Ready for your review
Complaint
Sore throat since Sunday. Fever last night, 38.5 °C at home.
Examination
Swollen tonsils with exudate, tender cervical nodes. Temp 38.4 °C.
Assessment
Acute tonsillitis.

J03.9 Acute tonsillitis, unspecified

Add

Suggested from this note · checked against ICD‑10

Script drafted: phenoxymethylpenicillin 500 mg, 12-hourly, 10 days

Sick note drafted: 2 days

  • A live transcript as you talk

  • Only what was said

  • ICD-10 codes in one click

  • Wi-Fi drops? Keep talking.

Your whole practice, for one price.

No credits, usage tiers or setup fee. Cancel any time.

a day, all in
R33
a day, all in
per extra user
R0
per extra user
appointments free
50
appointments free

Appointify, everything included

R999per month

Free for your first 50 appointments

No card to start.

Unlimited users, no seat limits and unlimited clinical usage.

  • WhatsApp assistant that learns your practice
  • AI scribe for every consult
  • Morning to-do email for every doctor
  • Video consults, no per-call fees

The basics are all there too: online booking, electronic medical records, medical billing with ICD-10 codes, card payments, telehealth and lab results. See billing

Coming soon.

What we're building next.

  • Medical aid claims

    Claims straight to the medical aids.

  • Marketing

    Found in AI search, with Instagram campaigns run for you.

  • Finance

    Receipts filed, profit and cash flow at a glance.

Questions, answered.

What is Appointify?

Appointify is an AI assistant for GPs and medical practices in South Africa, with practice management software built in. It works as your receptionist, administrator and billing manager, 24/7. The platform it runs on covers online booking, electronic medical records, an AI scribe, video consults, invoicing with card payments and medical billing. It has run real practices since 2021.

How is Appointify different from other practice management software?

Other practice management software is a tool your staff operate. Appointify is an assistant that helps you win, serve and keep patients: it answers patients on WhatsApp day and night, books them itself and learns from your practice's chats every night, so it handles more each day. Across practices on Appointify it answers 86% of patient WhatsApps, with a typical reply time of 20 seconds.

Is Appointify a good fit for a new GP practice?

Yes. Sign in with Google, name your practice and set your hours, and your online booking page is live in a few minutes. Your first 50 appointments are free with no card, and the same platform runs groups with up to 20 locations.

What can the assistant do on WhatsApp?

It books, moves and cancels visits using each doctor's real hours and locations, registers new patients and handles a whole family from one number. It understands voice notes, photos and PDFs, and sends invoices with a card payment link and signed documents by WhatsApp or email.

Does the doctor stay in charge?

Yes. Scripts, sick notes and letters reach a patient only once a doctor has signed them. Anything clinical is handed to the doctor and the patient is told the doctor will get back to them. Emergencies get urgent care guidance, not a booking. You choose what the assistant may do on its own, and its tone and language.

How does the assistant learn?

Brief it in plain words, like a new receptionist. With learning on, it reads your practice's WhatsApp chats every night. Facts your team gave patients, like prices or parking, are added on their own after a second check. Changes to your own wording wait for your approval, and every version can be restored.

How much does Appointify cost?

R999 per month for your practice, everything included, and your first 50 appointments are free. No credits, usage tiers or setup fees.

Do we pay per user?

No. R999 covers unlimited users and unlimited clinical usage, so everyone in the practice gets their own login at no extra cost.

Can we try it first?

Yes. Your first 50 appointments are free, with full access, no time limit and no card. Cancelled appointments don't count. After your 50th, subscribe from Settings. Until you do, new bookings, invoices and messages pause, and nothing is deleted.

We already use another system. Can you help us switch?

Yes. Our team helps you move your patients and records across, so you don't start from scratch.

Can I cancel?

Yes. You can cancel your subscription any time from Settings.

Win more patients. Keep them happy.

Your first 50 appointments are free.