Practice management software for GPs in South Africa.
Appointify comes with an assistant that works as your receptionist, administrator and billing manager, and gets better every day.
First 50 appointments free. No card needed.
Everything a practice needs, in one platform.
Appointify is practice management software built in South Africa and used by real practices since 2021. One price covers every feature below, for your whole team.
- WhatsApp assistant
- Answers patients on WhatsApp day and night. It books, moves and cancels appointments, collects ID and medical aid details, reads voice notes, photos and PDFs, and sends invoices, payment links and signed documents.Meet the assistant
- An assistant that learns
- Every night it reads your practice's WhatsApp chats and picks up what your team told patients. Changes to your own wording wait for your approval, and every version can be restored.
- Online booking
- Every practice gets a booking page on its own link, with live slots from each doctor's hours, in person or by video.
- Electronic medical records
- Signed notes lock and keep their version history. Every file opens with what changed since the last visit, with abnormal lab values first.
- AI scribe
- Record the consult for a live transcript in English or Afrikaans, a structured note and drafted scripts, sick notes and referrals, with ICD-10 codes suggested from the note.
- Prescriptions and documents
- Scripts are checked against the patient's allergies, medicines and conditions, and carry a QR code so anyone can verify them.
- Telehealth
- A private video room for each appointment that opens in the browser, with the patient's consent saved on their file.
- Invoicing and card payments
- ICD-10 coded invoices go out on WhatsApp with a Paystack card link and a QR code, and settle themselves when paid.
- Medical billing
- Invoices, iHealth claims, debtors and month-end statements, for one practice or every practice a billing manager looks after.See medical billing
- Morning to-do email
- At 4am every doctor gets the three things that matter most that day, each linked to its record.
- Lab results
- Results arrive by email or straight from the lab's system (HL7) and are filed to the right patient.
- Many doctors and locations
- Up to 20 locations, with each doctor's rooms set per weekday and roles for admins, doctors, reception and locums.
Win patients. Serve them. Keep them.
Every platform books and bills. This one does the work.
Win
Without Appointify: A new patient messages at 9pm and hears back tomorrow.
On Appointify: Answered and booked in seconds, day and night.
Serve
Without Appointify: The front desk types every reply between phone calls.
On Appointify: Instant answers, video consults, and scripts and payment links on WhatsApp.
Keep
Without Appointify: Follow-ups depend on someone remembering.
On Appointify: Follow-ups due are on your morning list, and the assistant knows your practice better every day.
Not a demo. Real practices.
Practices running on Appointify, April to October 2026.
- of patient WhatsApps answered by the assistant
- 86%
- typical assistant reply time
- 20sec
- after-hours messages answered by the assistant
- 8in 10
From your first patient to your third location.
Sign up this morning and get paid by lunch. A group with many doctors and locations runs on the same platform.
Starting out
- Practice created08:12Booking page live on its own link
- Link added to Instagram bio08:20book.appointify.co.za/lynnwoodfamily
- First booking09:41Thandi M. · Consultation, Thu 10:30
- Invoice sent on WhatsApp11:05R650 with a card payment link
- Paid by card11:07Settled through Paystack
- No sales call, setup fee or card to start
- Bookings open the moment you sign up
Running at scale
| This week | Mon | Tue | Wed | Thu | Fri |
|---|---|---|---|---|---|
| Dr NaidooGP | LynLynnwood | LynLynnwood | MenMenlyn | LynLynnwood | VidVideo |
| Dr BothaPaediatrician | MenMenlyn | MenMenlyn | Off | MenMenlyn | MenMenlyn |
| Dr MokoenaGP | CenCenturion | LynLynnwood | CenCenturion | CenCenturion | LynLynnwood |
| Sr VenterNurse, IV therapy | LynLynnwood | CenCenturion | LynLynnwood | Off | CenCenturion |
Wednesday: Dr Naidoo covers Menlyn. Patients booking her that day see the Menlyn address.
- Up to 20 locations, each doctor's rooms set per weekday
- Roles for admins, doctors, reception and locums
Patient data, locked down.
- Each practice sees only its own patientsDatabase rules lock every record to the practice's own staff.
- Role-based accessOptional two-step codes, and a role for every login.
- An audit trailEvery change is logged, and each file shows who opened it.
- Encrypted in transit and at restHTTPS everywhere, and stored data encrypted by Google Cloud.
- Card details never touch AppointifyPatients pay on Paystack's secure page.
- Built around POPIAConsent on file, with a published privacy policy and PAIA manual.
Your whole practice, for one price.
No credits, usage tiers or setup fee. Cancel any time.
- a day, all in
- R33
- a day, all in
- per extra user
- R0
- per extra user
- appointments free
- 50
- appointments free
Appointify, everything included
R999per month
Free for your first 50 appointments
No card to start.
Unlimited users, no seat limits and unlimited clinical usage.
- WhatsApp assistant that learns your practice
- AI scribe for every consult
- Morning to-do email for every doctor
- Video consults, no per-call fees
Questions, answered.
What is Appointify?
Appointify is an AI assistant for GPs and medical practices in South Africa, with practice management software built in. It works as your receptionist, administrator and billing manager, 24/7. The platform it runs on covers online booking, electronic medical records, an AI scribe, video consults, invoicing with card payments and medical billing. It has run real practices since 2021.
How is Appointify different from other practice management software?
Other practice management software is a tool your staff operate. Appointify is an assistant that helps you win, serve and keep patients: it answers patients on WhatsApp day and night, books them itself and learns from your practice's chats every night, so it handles more each day. Across practices on Appointify it answers 86% of patient WhatsApps, with a typical reply time of 20 seconds.
Is Appointify a good fit for a new GP practice?
Yes. Sign in with Google, name your practice and set your hours, and your online booking page is live in a few minutes. Your first 50 appointments are free with no card, and the same platform runs groups with up to 20 locations.
What can the assistant do on WhatsApp?
It books, moves and cancels visits using each doctor's real hours and locations, registers new patients and handles a whole family from one number. It understands voice notes, photos and PDFs, and sends invoices with a card payment link and signed documents by WhatsApp or email.
Does the doctor stay in charge?
Yes. Scripts, sick notes and letters reach a patient only once a doctor has signed them. Anything clinical is handed to the doctor and the patient is told the doctor will get back to them. Emergencies get urgent care guidance, not a booking. You choose what the assistant may do on its own, and its tone and language.
How does the assistant learn?
Brief it in plain words, like a new receptionist. With learning on, it reads your practice's WhatsApp chats every night. Facts your team gave patients, like prices or parking, are added on their own after a second check. Changes to your own wording wait for your approval, and every version can be restored.
How much does Appointify cost?
R999 per month for your practice, everything included, and your first 50 appointments are free. No credits, usage tiers or setup fees.
Do we pay per user?
No. R999 covers unlimited users and unlimited clinical usage, so everyone in the practice gets their own login at no extra cost.
Can we try it first?
Yes. Your first 50 appointments are free, with full access, no time limit and no card. Cancelled appointments don't count. After your 50th, subscribe from Settings. Until you do, new bookings, invoices and messages pause, and nothing is deleted.
We already use another system. Can you help us switch?
Yes. Our team helps you move your patients and records across, so you don't start from scratch.
Can I cancel?
Yes. You can cancel your subscription any time from Settings.
Start your practice on Appointify today.
Your first 50 appointments are free.